Xinjiang Scenic Area: How to Use Your ID for Booking and Entry
Most attractions in Xinjiang require real-name reservations. Incorrect ID information or failure to present the original document may cause delays at entry gates. This article outlines the process and addresses common issues.

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Most major attractions in Xinjiang require real-name reservations. When purchasing tickets online, enter your ID number; entry is via ID card scan or QR code. The process is straightforward, but a few details are easy to miss—especially when traveling with elderly family members or children.
Basic appointment process
Select dates and ticket types on the official attraction channels or partner platforms, then enter each guest's name and ID number. After payment, you'll receive a QR code or order number. Some attractions require selecting a specific time slot; please arrive during your chosen window.
Book 1–3 days in advance during peak season; popular attractions may be fully booked on the day. Save a screenshot upon confirmation—it’s useful when mobile signal is weak in mountainous areas.
ID Verification
For entry, using your original physical ID card is the most reliable option. Electronic IDs may not be accepted depending on the scenic area's equipment. Children without an ID card should provide their household registration (hukou) information and use the manual verification lane for entry.
Special fare tickets require valid ID. Additional charges apply if information does not match. Keep your ID on your person; do not pack it in checked luggage.
Additional requirements for border scenic areas
For border areas such as Baihaba and the Pamir region, in addition to ticket reservations, a Border Pass is required. Processing times and required documents are subject to local public security authorities; it is recommended to apply one day in advance.
Some areas have additional restrictions on drones and professional photography equipment. Check with the park before entry.
Changes and Refunds
Online tickets generally allow cancellations or changes within the specified rules, but may not be refundable close to the entry time. If your plans change, act early—don't wait until the day of entry.
Attraction temporarily closed: Apply for a refund per the notice, and retain your order details and notification screenshots.
How do I book for multiple travelers?
One order can include multiple travelers. Enter their ID details one by one. Before submitting, double-check names and numbers—a single error can cause verification failure, making on-site corrections difficult.
Arrival Process
First, pass security screening; then verify your ticket; finally, transfer. Some scenic areas perform verification at the transfer center—don't queue at the entrance. Follow the signage and ask staff if you're unsure.
Ticket discounts available atTicket Discounts & ID; For interval vehicle rules, seeHow do I check the schedule for shuttle buses?; See itinerary schedule for8-Day Northern Xinjiang Loop。
How to book on behalf of someone
When booking for others, enter the actual visitor's ID information, not your own. Entry verification is based on the person visiting. For multi-person orders, save each ticket code separately and present them individually upon entry.
If you need to substitute a temporary person, update it on the platform in advance. Changes cannot be made on-site.
Common failure reasons
The three most common issues are: unreadable characters in the name, a typo in the last digit of the ID number, and selecting the wrong date. Verify every character before submission, then save a screenshot upon success.
If the page freezes, do not retry payment; check your order status first.
What else needs to be booked besides tickets?
Some scenic spots require separate reservations or tickets for fish-viewing decks, shuttle buses, and performances. During peak hours, slots are limited; please check the page for details. For performances, seating is assigned by ticket number; late arrivals may be denied entry.
Capture all appointment confirmations in a single album for quick access at entry—no need to search through chat history.
If traveling companions are splitting up, their individual QR codes will be sent to their phones in advance.
Brighten your QR code before entry. If the screen is too dim, it won't scan and will hold up the line behind you.
There are usually multiple ticket gates at the scenic area entrance. Check the signage before queuing. If there are separate lanes for groups and individuals, ensure you join the correct line. After entry, save your QR code to your photo album instead of keeping your screen on; this saves battery and prevents accidental touches.
Upon entering, check the park map first to locate restrooms, ride entrances, and exits. If you're with seniors or children, memorize these locations beforehand to navigate with confidence. Since mobile signal can be unreliable in the park, save a screenshot of the map—it's easier than searching for it on-site. For directions, ask any staff member in uniform.
If traveling with elderly guests, find a place to sit and rest right after entering the park—don't rush to catch the shuttle. There's often a walk from the entrance to the transfer point; take your time and enjoy the scenery along the way. If you need a wheelchair or assistance, ask at the information desk. Most parks offer basic support, so it's better to request help in advance than to search for it on the spot.
Frequently Asked Questions
Can I buy tickets on-site without a prior reservation?
Some attractions still offer on-site tickets, but they may sell out during peak seasons. Booking in advance is recommended for peace of mind.
Do children need a separate appointment?
Most attractions require children's information, including free-entry children who need a reserved spot. Follow the on-page instructions to proceed.
See ticket discount rulesTicket Discounts & IDFor border permit processing, seeHow to apply for a border passTo assist with appointment verification, pleaseOnline SupportCommunicate.
Supplementary Note: Compiled by the itinerary consultant of Xinjiang China International Travel Service (Xinjiang CITIC). Tourism information for Beibangba, Northern Xinjiang, and Xinjiang is subject to seasonal and road condition updates. Itinerary pace and vehicle arrangements can be discussed directly with our local travel consultants online.
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